بررسي همبستگي رضايت ارتباطي با تعهد سازماني در پرستاران

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Irma Eaton
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1 Abstract??ref بررسي همبستگي رضايت ارتباطي با تعهد سازماني در پرستاران * 99/9/29 : تاريخ انتشار 99/42/41 : تاريخ پذيرش Spss v.16 25% 99/9/22 : تاريخ دريافت Downs&Hazen 31.3% 91.39±23.92./189 p< * mahtaban79@yahoo.com

2 Downs&Hazen

3 11 13 (11 Allen &Meyer Allen &Meyer

4 Downs&Hazen 1977 spss

5 p<0.001 p= (p= p=0.001 p<0.001 p-value P=0.173

6 P=0.173 P=0.545 P< P=0.001 P value P=106 P=0.03

7 P=0.022 P=0.081 P=0.082 r=0.06 p=0.320 r=0.048 p=0.443 r=0.035 p=0.551 r=0.08 p=0.196 p<0.001./189.

8 Wagner, (2007) Gulnar 20 Hilim 17 Muller 18 (20)

9 21 18 (24) 17 Naz&gul Gharghozar2014,Rouhi2011

10 Elife (25) Komari 2013 r=0.415 r=0.390 r=216 Engin2013 r= r= yau ai zehen p<0.001./189 r=0.325 Naz&Gul

11 23

12 22 1- Jones CT. In Search of Communication Satisfaction at the State Bar of Georgia. [dissertation]. USA. Georgia State University; Gülnar B. The Relationship between Communication Satisfaction and Job Satisfaction: A Survey among Selcuk University Research Assistants. In The Fifth Symposium Between Turkish and American Scholars Conducted at Indiana University. [dissertation]. USA. Indiana State University; Sharma PR. Organizational Communication: Perceptions of Staff Members' Level of Communication Satisfaction and Job Satisfaction [dissertation].usa. East Tennessee State University; Seven H. An Analysis of the Effect of Internal Communication Satisfaction on Organizational Commitment in the Turkish National Police (TNP). [dissertation]. USA. University of Baltimore; Downs CW, Adrian AD. Assessing Organizational Communication: Strategic Communication Audits (The Guilford communication series), 1ed. USA: The Guilford Press; Crino M, White M. Satisfaction in communication: an examination of the DownsHazen measure. Psychological Reports. 1981; 49(3). 7- Singh RN, Mohanty RP. Communication satisfaction and organizational commitment: moderating role of employees cultural values. LBS Journal of Management and Research. 2014; (2): Khodadadi E, Ebrahimi H, Moghaddasian S, Babapour J. The effect of communication skills training on quality of care, self-efficacy, job satisfaction and communication skills rate of nurses in hospitals of Tabriz, Iran. Journal of Caring Sciences. 2013; 2(1): Al-Hussami M. A Study of nurses Job Satisfaction The relationship to organizational Support, transactional Leadership, Transformational Leadership and level of education. European Journal of Scientific Research. 2008; 22(2); Engin E. The effect of communication satisfaction on organizational commitment. British Journal of arts and Social Sciences. 2013; Rouhi GH, Asayesh H, Rahmani H, ABBASI A. Job satisfaction and organizational commitment among nursing staff: a study from Golestan, Iran. Payesh quarterly. 2011; 10(2). - Meyer J, Stanley Dj, Herscovitch L, Topolytky L, Affective continuance and normative commitment to the organization : a meta-analysis of antecedents correlates and consequences. Journal of Vocational Behavior. 2002; 61: McConnell CJ. An Examination of the Relationships among Person-Organization Fit, Individual and Organizational Value Structures, and Affective, Normative, and Continuance Components of Organizational Commitment [dissertation].usa. Nova Southeastern University; Dhar RL. Service quality and the training of employees: the mediating role of organizational commitment. Tourism Management. 2015: 46: Greenberg J, Comprehensive Stress Management. 9th ed. NY: McGraw Hill; Abdullah Z, Hui J. The relationship between communication satisfaction and teacher s job satisfaction in the Malaysian primary school. Asian Journal of Humanities and Social Sciences (AJHSS). 2014: 2 (2). 17- Dargahi H, Shaham G. The relationship between organizational commitments and nonethical behavior tendency among the employees of Tehran University of Medical Science. J Med Ethics Hist Med. 2015: 4(8): [in Persian] 18- Wagner JD. Communication Satisfaction of Professional Nurses Working in Selected Public Health Care Services in The City of Johannesburg [Dissertation]. South Africa. Health studies university of South Africa; Ballard DI, Seibold DR. The experience of time at work: relationship to communication load, job satisfaction, and interdepartmental communication. Communication Studies. 2006; 57(3):

13 Jooste K, Muller M, Bezuidenhout M. Healthcare Service Management, 2ed.USA: Juta Legal and Academic Publishers; Kakana HP, Rand Ea, Van Wyk NC. Jobsatisfaction of registered nurses in a communit hospital in the Limpopo Province South Africa. Curationis. 2007: 30(2): Eskandari F, Pazargadi M, Zagheri Tafreshi M, Rabie Siahkali S, Shoghli AR. Relationship between psychological empowerment with affective commitment among nurses in Zanjan, Preventive Care in Nursing & Midwifery Journal. 2014; 3(2): Kohi Rostami Kolahi Z. [Barresiye abade taahode sazmani dar bimarestan haye daneshgahe olum pezeshkiye Tehran]. [Dissertation]. Iran. Tehran University of Medical Sciences; 20. [in Persian] 24- Moradi M, Khatooni M, Zeighami R, Sheikhi M. Relationship between professional commitment and job satisfaction in Qazvin s pubic educational hospital nurses. Medical Ethics Journal. 2015; 7(24): [in Persian] 25- Naz S, Gul S. Moderating role of organizational commitment between communication satisfaction and turnover intentions among nurses. Pakistan Journal of Psychological Research. 2014; 29(1): Au AZ. The Impact of Communication Satisfaction and Emotional Exhaustion on Organizational Commitment [dissertation]. Universiti Tunku Abdul Rahman.Malayzia; Nabizadeh Gharghozar Z, Atashzadeh Shoorideh F, Khazaei N, Alavi-Majd H. Assessing organizational commitment in clinical nurses. Quarterly Journal of Nursing Management. 2013; 2(2):41-8. [in Persian] 28- Roohi G, Asayesh H, Rahmani H, Abbasi A. The relationship job satisfaction and organizational commitment of nurses in hospitals of Golestan University of Medical Sciences. Journal of Payesh. 2011; 10(2): Komari N, Djafar F. Work ethics, work satisfaction and organizational commitment at the Sharia Bank, Indonesia. International Business Research. 2013; 6(): Sheikhzakaryaie N, Atashzadeh-Shoorideh F. The relationship between professional ethics and organizational commitment of faculty members in Kurdistan University of Medical Sciences. Advances in Nursing and Midwifery. 2016; 25(91).

14 22 Relationship between organizational communication satisfaction and organizational commitment in nurses Shahrzad Ghiyasvandian1, Afagh Sedighiyani2*, Anooshirvan Kazemnejad3, Iraj Iranshahi4 1Associate professor, Department of Medical Surgical Nursing, School of Nursing and Midwifery, Tehran University of Medical Sciences, Tehran, Iran. 2MSc in nursing, Department of Hemodialysis Setting, Imam Khomaini Hospital, Tehran, Iran. 3 Professor, Department of epidemiology, Tarbiat Modaress University, Tehran, Iran. 4B.S Student in Nursing, Tehran University of Medical Sciences, Tehran, Iran. Abstract One of the major challenges in healthcare system is to train staff with strong commitment to the organizational mission. The key variables that have a significant impact on the performance of the organization is communication satisfaction. In fact, organizational communication has influential affect on different aspects of the organization including, professional commitment. This study was conducted to determine the relationship between communication satisfaction and organizational commitment among nurses. In a descriptive-correlation study, 300 nursing staff in hospitals from Tehran University of Medical Sciences were selected through random cluster sampling in Data were collected by organizational communication Downs and Hazen and organizational commitment of Allen and Meyer questionnaires. Data were analyzed using chi square test and SPSS 16 software. In Result, 7.2% of nurses were satisfied with their organizational communication and 1.7% of nurses had organizational commitment. There was a significant correlation between organizational communication satisfaction and organizational commitment (p<0.001). The mean and standard deviation of organizational communication Satisfaction ( ±2.39) and for Organizational Commitment respectively (47.488±9.33) was. Also there was a significant correlation between organizational commitment and age, education and shift, but it was not correlated with sex, marriage status and organizational post. Likewise, communication satisfaction had significant correlation with job position and job experience, but hadn t significant correlation with other demographic variables. Also, the regression model showed that with one point increase of organizational communication satisfaction are added. /189 to the score of organizational commitment. In conclusion, considering the existence of significant positive relationship and also linear regression result, satisfaction of organizational communication is as predictive variable for organizational commitment. Therefore it seems that the optimization of organizational communication managers and officials could increase the commitment of nurses in hospitals and to increase their effectiveness. Keywords: Organizational communication; satisfaction, organizational commitment, nursing ethics 1* Corresponding Author: mahtaban79@yahoo.com

Comparison Patients and Staffs Satisfaction in General Versus Special Wards of Hospitals of Jahrom

Global Journal of Health Science; Vol. 7, No. 6; 2015 ISSN 1916-9736 E-ISSN 1916-9744 Published by Canadian Center of Science and Education Comparison Patients and Staffs Satisfaction in General Versus